LEGAL
Privacy Policy
How Builders Trading House collects, uses, and protects your information.
Who we are
This website is operated by Canadian Builders Trading House Ltd., doing business as (“DBA”) Builders Trading House, a company registered in British Columbia, Canada. Our website address is builderstradinghouse.com. Any reference to “Builders Trading House,” “we,” “us,” or “our” in this policy refers to Canadian Builders Trading House Ltd.
Information we collect
We collect only the information necessary to operate this website and respond to your inquiries.
Information you provide. When you submit a quote request or contact form, we collect the details you enter, such as your name, email address, company, phone number, and message. If you attach specification documents or other files to a quote request, we receive those files as part of your submission.
Products you select. If you add products to your quote list and include them in a quote request, we receive the list of products you selected.
Technical data. Like most websites, our hosting provider automatically records basic technical information in server logs, such as IP address, browser type, and pages visited. This data is used for security and site operation only.
How we use your information
We use the information you submit solely to respond to your inquiry, prepare quotations, and communicate with you about the products and projects you have asked about. We do not use your information for advertising, and we do not send marketing communications you have not requested.
Cookies and local storage
We do not use analytics or advertising cookies. This website may set essential cookies required for security and basic site functionality. You can disable cookies through your browser settings at any time.
Your quote list is stored locally in your own browser (local storage) and is not transmitted to us. It is shared with us only if you choose to include it in a quote request. This website does not offer public commenting or visitor login, so login and comment-related cookies do not apply.
Who we share your data with
We do not sell, rent, or trade your personal information. We share limited data only with trusted service providers that support the operation of this website — such as website hosting and email delivery — and only to the extent necessary for those services.
Embedded content
Some pages may include embedded content from external services (for example, maps). Embedded content behaves as if you visited the external website directly, and those services may collect data or use cookies under their own privacy policies.
How long we keep your data
Quote requests and related correspondence are retained for internal business reference for as long as reasonably necessary, unless you ask us to delete them. Server logs are retained according to our hosting provider’s standard settings.
Your rights
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA), you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal obligations that require us to retain it. To make a request, contact us using the details below.
Security
We apply reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The effective date above reflects the most recent revision. Material changes will be posted on this page.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Canadian Builders Trading House Ltd.
Doing Business As: Builders Trading House
Email: info@builderstradinghouse.com